If you do not, your return may be rejected or processed with a deduction from your refund that is not refundable. Product accessories and packagingĪll original packaging and included materials must be returned. Furthermore, we cannot refund any applicable state sales taxes or levies. If you do not provide an email address, we may delay, refuse, or cap your refund. If you don’t have a receipt or the item isn’t qualified for a complete refund, you can get store credit or swap it.īest Buy Return Policy Special considerations Damaged, defective, or incorrect items In either instance having your receipt or other proof of purchase helps ensure a seamless return. Print a prepaid label and mail the item to Best Buy. They can help with returns and answer inquiries.įollow the online procedures to complete a return. When you visit a Best Buy shop visit the customer service desk. To get a Best Buy refund bring the item original packaging, and any accessories to a shop. You can ask Best Buy customer support for more details if you have any queries about the return procedure or the timing of your refund. When returning an item its wise to preserve a copy of your receipt or other proof of purchase as doing so will help to ensure a seamless return procedure. At the time of return, cash or cheque refunds will be provided, while credit card refunds may require up to 7 business days for processing. The refund issuing bank or financial institution’s rules and payment method will determine the refund’s issuance time. Make sure the item is in good functioning order and satisfies Best Buy’s criteria for “like-new condition” if you’re returning something that has been opened or used.Īlways maintain your product’s original package and accompanying materials because they might be needed for a successful return.Ĭontact Best Buy customer support if you have questions about the condition of your item or if it qualifies for a complete refund or exchange. It’s possible that items returned in a damaged or otherwise unsaleable condition won’t be fully refunded or exchanged, and they might also be charged a restocking fee or additional fees. When an item is returned with all of its original packing materials, and accessories and is in a state that enables it to be sold as new, Best Buy considers it to be in “like-new condition.” Other types of purchases that are not eligible for a refund include customised orders, Personalised Orders non-subscription digital content (including digital gaming, but excluding Microsoft Office), Prepaid Cards (including third-party gift cards and prepaid phone cards), replacement key fobs for vehicles, memberships, completed services, plumbing items like bidets, sexual wellness products, trading cards (including Pokémon cards), home Stand by generators, and opened pr products. There is no provision For the Return or Exchange Of any items that were acquired During the Final Sale. You now have until Januto exchange these items. Holiday Policy Updateīest Buy has extended its return policy for items purchased between OctoJanuary 2, Examples of activatable devices include cellular wearables, mobile hotspots, tablets, and cell phones.Īll Verizon customers have a thirty day window in which they can return active or ready to be activated devices. Return Policy for My Best Buy Elite Plus MembersĪctivatable devices are devices that are capable of being activated. Return Policy for My Best Buy Elite Members It’s a good idea to always examine the specifics of Best Buy’s return policy before returning an item because the policy may change depending on the goods and the return’s circumstances.īest Buy Electronics Return or Exchange Policies Item In some circumstances, processing a return may call for a legitimate photo ID. The return might be handled as a shop credit at the item’s current price if you don’t have a receipt. You can either start a return online through your Best Buy account, or you can bring the item, along with the original packaging and any accessories, to a Best Buy store. Additionally, things made to order and special orders might not be returnable. For instance, some things, such opened software, movies, music, and collectibles, are not returnable. Best Buy’s return policy allows customers to receive a full refund or exchange for most items within 15 days of purchase.Ĭell phones and other gadgets with a carrier contract can be returned within 30 days, although some products have a longer return policy.
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